Engage your customers, everywhere. From one place

Unify all your communication channels, automate workflow, and deliver better customer support and precision marketing —all from a single dashboard.

One dashboard for all your messaging apps.

Simpu is the all-in-one communication platform for your teams' and customer interaction needs from email, social media, SMS to Live chat.
Seamless Collaboration.
Better Responses.

Easily get the best person to respond to clients by assigning conversations. Get your teams working together without breaking communication.

Acme IncInbox (All)Assigned to meShared with meSnoozedACME TEAMSearch conversations@tamunoMike KayGot it!Clark BillsThank you for the addressDerek GoryPayment request of N 5,000.00+1 907 000 0072Hi!
Automate workflow with our no-code rules.

Take full control of your operations with rules. Automate workflow; assign conversations, schedule meetings with if-this-then-that triggers.

Drive sales with apps and integrations.

Connect third-party apps and integrations that sync perfectly with your inbox. Create customized workspaces with core banking backends, and ecommerce platforms.

Hi Anna, you should get your headtie in 4 business daysHello, when can I expect delivery of the order I placed todayTypeformMagentoWooCommerceMambuShopify
Analytics shows what's working and what's not

Track everything from customer support to sales from the first click to purchase. See who paid for what and how many of your customer inquiries are satisfactorily resolved.

Conversion StatesAssigned Conversations122Conv. Processing Time2m7h24hInteraction TimeFirst Response TimeFirst Assigned Time

Built to empower teams

Support teams

Deliver fast, interactive, and self-serve support experience with our customer support chatbot and custom template for quick replies.

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Sales teams

Arm your sales team with the right tools to increase customer conversion - automate workflows and integrations for precision marketing.

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Search conversations@tamunoDo we have a landing now?Mike KayWhat’s good?Clark BillsWe are almost there!Derek GoryPayment request of N 5,000.00+1 907 000 0072Hi!ComposeMeInboxAssigned to meShared with meMentionedFavoritesSnoozedHey 👋🏽Ask us anything, or share your feedbackStart a new conversationWe'll reply as soon as we canSend us a messageContinue the conversation with AdrianSend a messagePowered by
Hello, how would you like to get started?Great, please choose a categoryGeneral EnquiryPaymentsRequestsSomething else

Deliver fast, self-serve experience with Chatbots

For those times when your team is unavailable, our chatbot ensures your customers are not left stranded. Easily customise the Simpu chatbot to suit your peculiar business needs - from answering FAQs, routing visitors to the right teams, to collecting leads.

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“For us at Zedvance, Simpu has helped us maintain a faster, and better customer support experience. Resolving customers' inquiries has been easier since we brought all our customer engagement channels together on the platform.”

Ever Obi
CEO, Zedvance
Zedvance CEO

Secure by default

Security takes center stage at Simpu with standard privacy compliant certifications that ensure full data security of your business


(Type II) Trust Services Principles

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GDPR Privacy

EU-US Privacy Shield

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