10 SMS campaign templates that drives sales and boost conversions.
This blog post includes a variety of sms campaign messages to help you get started - such as promotional offers, exclusive deals, and abandoned cart reminders.
Blog & Resources
All the best tips, stories, and resources — straight to your email
Featured
What Gmail and Yahoo changes in 2024 mean for your email marketing
This article is meant to help you understand the upcoming Gmail and Yahoo Mail changes and how you can prepare for them.
Built for expansion: Business hours, reseller program, CSAT ratings and so much more.
We're excited to share new features and integrations on Simpu to make your experience even better and help you reach your goals.
How to create customer surveys + 22 excellent questions.
A satisfied customer is a loyal customer, their feedback helps you deliver exceptional customer service.
Create a seamless online shopping experience for black friday shoppers.
Learn how to create a seamless shopping experience for your customers this black friday.
Latest
Easy ways to make your customer happy and satisfied.
This blog shares the importance of understanding your customers and how you can use the knowledge to your advantage.
Guides
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How to get a Canadian phone number
We explore the benefits of having a Canadian phone number‚ from building deeper connections with your audience to streamlining communication and enhancing customer service.
Guides
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7 tips for effective email communication with examples
This post contains tips for creating the perfect email communication.
7 actionable strategies to improve customer satisfaction in 2023.
This article explores seven strategies that businesses can use to improve customer satisfaction in 2023 and increase customer loyalty.
844 Area Code Guide: Everything you need to know about toll-free numbers
This guide explores the benefits of toll-free numbers, like the 844 area code, which allows customers from North America to contact your business without long-distance charges.
Communication channels: which one is best for you?
This article explored the various communication channels and how they can help you communicate with others.
AI chatbot vs. Support agent: The perfect balance for optimal customer support.
Learn how businesses can find the perfect balance between AI and human interaction to provide optimal customer support experiences using posts from Reddit.
5 alternatives to 'sorry for the inconvenience' + templates
This blog post explores how artificial intelligence (AI) can generate personalized templates to enhance customer support interactions.
10 ways to collect customer feedback.
Surveys or feedback forms are a vital customer feedback strategy used by companies to ensure their customers feel heard and have a wonderful experience.
How to provide a good customer service experience
Discover the importance, benefits, and strategies of creating a good customer service for customers. Examples from Piggyvest, Adobe, and Lyft
What does a customer service representative do?
This blog posts explains the duties and responsibilities of a customer service representative.
Guides
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A guide to managing customer relationships
This guide reveals a powerful strategy to break free and forge real connections with the heart of your business - your customers.