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855 Area Code: Everything you need to know.

Titilola Shittu
August 8, 2024
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An area code is a three-digit number used in telephone numbering plans to designate specific geographic regions or types of phone services. Area codes help route calls to the correct destination and are essential for organizing telephone networks.

The 855 area code is part of the North American Numbering Plan and is classified as a toll-free number. Unlike standard area codes linked to specific geographic locations, the 855 code allows businesses and organizations to provide a free calling option for customers across the United States and Canada.

Callers do not incur charges when dialing an 855 number; the business that owns the number pays for the call. This feature makes 855 numbers attractive for companies looking to establish a national presence and enhance customer service without geographical limitations.

This guide provides a comprehensive overview of the 855 area code, including its benefits, how it differs from other area codes, and the process for obtaining an 855 number.

This information will help businesses understand the advantages of using toll-free numbers to improve customer communication and expand their reach across North America.

What area number is 855?

An 855 area code is a toll-free number prefix used in North America. It allows callers to reach businesses without incurring any charges. When a customer dials an 855 number, the business pays for the call, making it a cost-effective option for customer communication.

Toll-free numbers are not tied to a specific geographic location, enabling businesses to establish a national presence without being limited by local area codes.

Toll-free numbers facilitate communication by allowing customers to call businesses without incurring long-distance charges. This feature mainly benefits customer service, sales, or support lines, encouraging more potential customers to reach out. Businesses can use toll-free numbers to enhance their professional image, streamline communication across regions, and increase customer satisfaction by providing a free and easy way to connect.

In addition to the 855 area code, several other toll-free area codes exist, including:

  • 800: The original and most recognized toll-free code.
  • 888: Introduced in 1996 due to the increasing demand for toll-free numbers.
  • 877: Another option was created to provide more toll-free number availability.
  • 866, 844, and 833: More recent additions to the toll-free numbering system, offering additional choices for businesses.

All these toll-free area codes serve the same purpose: to allow customers to call businesses without incurring charges, thus enhancing accessibility and promoting customer engagement.

Why choose an 855 area code for your business?

Choosing an 855 area code for your business is a strategic decision that enhances customer accessibility and satisfaction. This toll-free number allows customers to reach your business without incurring any charges, effectively removing financial barriers to communication. It positions your company as customer-centric and professional, which can significantly boost your brand's credibility. 

Simpu can streamline your communication by integrating the 855 number into a single inbox, allowing you to manage calls and messages from multiple lines efficiently. This setup ensures you never miss an important customer interaction, driving better engagement and service quality.

Where is the 855 area code located in USA?

The 855 area code is not geographically tied to any specific location in the United States. It is a toll-free area code within the North American Numbering Plan (NANP), which means it can be used by businesses and organizations across the entire United States, Canada and other countries that are part of the NANP. 

Toll-free numbers like those with the 855 area code are designed to provide customers with a free calling option without the constraint of being linked to a particular geographic area.

How are they different from other toll-free numbers?

The 855 area code, like other toll-free numbers, provides a free calling option for the caller. The primary differences between the 855 area code and other toll-free numbers lie in the actual digits of the area code itself. 

Different toll-free area codes were introduced at various times to meet the increasing demand for toll-free numbers. For instance, 800 was the original toll-free area code, and as those numbers became scarce, additional codes like 855 were introduced.

All toll-free area codes provide a toll-free calling option the same way. There is no functional difference in the service provided by an 855 number versus an 800 or 888 number. Some consumers may be more familiar with the older 800 numbers and perceive them as more credible or established. However, this perception gradually changes as newer toll-free numbers, like 855, become more common.

Businesses might choose a specific toll-free area code based on availability and branding preferences. For example, if a desired number in the 800 area code is unavailable, a business might opt for the same number in the 855 area code.

Advantages of having an 855 area code number.

Increased customer accessibility.

An 855 number allows customers to reach your business without incurring long-distance charges, making it easier for them to contact you from anywhere in the U.S. or Canada. This accessibility can lead to higher engagement and more inquiries.

Enhanced professional image.

Using an 855 area code can improve your business's credibility and branding. It signals to customers that you are established and customer-focused, which can foster trust and encourage them to reach out for support or services.

Potential for higher inbound calls.

The distinctive nature of toll-free numbers like 855 can make them more memorable for customers. This can increase inbound calls, which may result in higher sales conversion rates as customers are more likely to contact a business with an easily accessible number.

Streamlined customer service.

855 numbers can be integrated with various communication features such as call forwarding, voicemail, and interactive voice response (IVR) systems. This allows businesses to manage customer inquiries and improve overall service quality efficiently.

Nationwide reach without geographic limitations.

An 855 area code provides a unified point of contact for businesses that operate across multiple locations. This means you can establish a national presence without being tied to a specific geographic area, enabling you to reach a broader customer base.

How to get an 855 area code number.

Step 1: Determine your business needs.

Identify how frequently your business interacts with customers over the phone. Consider if a toll-free number would enhance customer service and support operations. Determine if you need additional features such as call forwarding, voicemail, call analytics, or integration with other communication platforms.

Analyze where the majority of your customers are located. A toll-free number like 855 is handy if your customers are spread across different regions, as it removes long-distance calling barriers. Understand the demographics and preferences of your target market to decide if a toll-free number will make your business more accessible and appealing to them.

You can choose between vanity numbers and random numbers. Vanity numbers are customized numbers that spell out a word or name related to your business (e.g., 1-855-FLOWERS). They are easier to remember. Random numbers are standard toll-free numbers assigned randomly. While they might not be as memorable as vanity numbers, they still provide the same functional benefits of toll-free communication.

Step 2: Select a service provider.

A service provider that aligns with your business needs offers competitive pricing and is easily accessible for your support agents.

There are three types of service providers.

  • Telecom companies: Traditional telecommunications providers offer toll-free numbers as part of their business phone services. These companies typically provide reliable and comprehensive packages, including call forwarding, voicemail, and customer support.
  • VoIP services: Voice over Internet Protocol (VoIP) providers offer toll-free numbers that work over the internet. These services often come with advanced features like call routing, analytics, and integration with other digital tools, and they can be more cost-effective than traditional telecom services.
  • Specialized toll-free number providers: Some companies specialize solely in toll-free numbers, offering a variety of features tailored to businesses that rely heavily on phone communication.

Choose a provider with an intuitive and easy-to-use interface that allows your support agents to manage calls efficiently. Ensure the service offers mobile apps or mobile-friendly interfaces so your support agents can manage calls from anywhere.

Verify that the provider's system can integrate with your existing tools, such as customer support software, CRM systems, and other communication platforms. This integration can streamline workflows and improve agent productivity.

Step 3: Set up your 855 area code number with Simpu.

Simpu offers 855 toll-free numbers you can quickly sign up for and use. The process is typically straightforward - you just need to register for an account, then select and activate your desired 855 number.

Once you have the 855 number, you can connect it to your existing business phone lines or forward it to your preferred contact number. This allows you to start receiving calls on the toll-free 855 number.

For added branding and memorability, you can obtain an 855 vanity number that spells out a word related to your business, like "1-855-ACADEMY". Simpu lets you connect your 855 number to your other business lines in a unified inbox. This provides a seamless experience for managing all your customer communications in one place.

Setting up an 855 area code with Simpu is quick and hassle-free. Since Simpu operates using an internet connection, there's no need for physical setups or new hardware.

How you can claim your toll-free 855 number for your business online with Simpu.

  • Sign up for a free trial:

Visit Simpu’s website and sign up for a free trial using your Google account or another email address.

  • Onboard and set up your inbox:

After signing up, follow the onboarding process to set up your inbox, where you will receive and send messages using your new 855 number.

  • Purchase your 855 number:

Once your inbox is created, go to settings and edit the inbox channels. You'll see an option to buy a phone number for $10. Click on it and follow the steps to connect your new toll-free number.

  • Start using your 855 number:

Pay for the Addon and start sending messages! You won’t be charged until the trial ends, and you can cancel anytime.

How to connect the 855 area code number to your team inbox.

  • Download the Simpu app: 

Get the Simpu mobile app for iOS or Android to access your 855 number on the go. You can also use the web app for desktop access.

  • Add team members: 

Invite your team members to join your Simpu workspace. To manage access and responsibilities, you can assign different roles and permissions.

  • Connect your 855 number: 

In the Simpu app, navigate to the "Numbers" section and select your 855 number. You can then connect it to your team inbox, allowing all authorized members to access and respond to calls and messages.

Securing your 855 area code number today is the first step towards expanding your business's reach and improving customer satisfaction.

FAQs

  1. What does an 855 number mean?

An 855 number is a toll-free number that allows callers to reach businesses without incurring charges. 

  1. Are there any restrictions on who can get an 855 number?

There are no specific restrictions on who can acquire an 855 area code number. Any business or organization can obtain an 855 number through providers like Simpu. These providers lease toll-free numbers, including 855, to businesses without geographical limitations.

  1. How much does it cost to get an 855 number on Simpu?

An 855 number on Simpu costs $10

  1. Why should I get an 855 number for my business?

Obtaining an 855 number is a strategic move for any business looking to enhance customer communication and improve overall service quality.

  1. Where is the 855 area code?

The 855 area code is not tied to a specific geographic location. It is part of the toll-free area codes within the North American Numbering Plan (NANP), which includes other toll-free prefixes such as 800, 833, 844, 866, 877, and 888.

Read - 844 Area Code Guide: Everything you need to know about toll-free numbers.

Titilola Shittu

Content Writer
Titilola enjoys writing content that resonates with a target audience. With an interest in product marketing, she understands the importance of using data to provide actionable insights that help with informed decisions. You can find her listening to music or reading African literature when she's not doing anything marketing-related.

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