How to implement inbox zero in your daily workflow for increased efficiency
This article explains the concept of Inbox Zero and how to implement it into your daily workflow.
Adebukola Ajayi
Latest
The key to success: why customer satisfaction is vital in building a travel business
This article defines customer satisfaction and explains the factors that influence it.
Comparing the top shared inbox software: Which is right for your team?
We explore the features and capabilities of each software, empowering you to make an informed decision and optimize your team's customer support operations.
Navigating customer feedback and cultivating excellence: Lessons from a viral backlash
This short article highlights a viral customer backlash and what we can learn from the Celebrity's response.
Why does Gen Z demand exceptional customer support (+ their personal experiences)?
The unique characteristics of this generation Z and how their personal experiences have shaped their expectations.
4 strategies to reduce customer service response time
This blog post discusses four effective strategies to reduce customer service response time.
Guides
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Goodbye to messy spreadsheets: The right way to store customer data
A good system shortens the road to the goal ~ Orison Swett Marden In today's digital age, customer data