The importance of customer feedback and how to encourage them on your site
The blog post then delves into various tactics to encourage customers to leave feedback on your site.
Latest — page 11
What is a shared inbox and why should your team use one?
This blog post explains what a shared inbox is and outlines the benefits of using one for your team.
The benefits of using email marketing for B2B financial services.
This blog post highlights how email marketing enables businesses to reach potential clients.
How to improve the productivity of your customer support agents.
Discover effective strategies to enhance the productivity of your customer support team.
Navigating customer feedback and cultivating excellence: Lessons from a viral backlash
This short article highlights a viral customer backlash and what we can learn from the Celebrity's response.
Why does Gen Z demand exceptional customer support (+ their personal experiences)?
The unique characteristics of this generation Z and how their personal experiences have shaped their expectations.
Guides
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How to get an international business phone number in minutes: A step-by-step guide.
This post provides a step-by-step guide on how to obtain an international business phone number in just a few minutes.
The importance of exceptional e-commerce customer service in building loyalty
We explore how providing top-notch support and assistance to customers throughout their online shopping journey can significantly impact their satisfaction levels.
10 reasons why collaboration is important in a remote workplace.
In this article we discuss about how collaborative teams are more flexible and adaptable because they are used to working together and finding solutions together.
7 easy ways to improve customer service: A guide for e-commerce businesses.
This blog post provides e-commerce businesses with seven simple ways to improve their customer service.
4 strategies to reduce customer service response time
This blog post discusses four effective strategies to reduce customer service response time.
Guides
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Goodbye to messy spreadsheets: The right way to store customer data
A good system shortens the road to the goal ~ Orison Swett Marden In today's digital age, customer data