June monthly product updates.
This blog post provides a quick overview of the new features that have been introduced in Simpu for June.
Latest — page 4
15 customer service memes to make you smile.
Dive into the world of customer service humor and share a laugh with your fellow support professionals.
Built for expansion: Business hours, reseller program, CSAT ratings and so much more.
We're excited to share new features and integrations on Simpu to make your experience even better and help you reach your goals.
Behind the Scenes: Unveiling Simpu's CPO approach to developing features
In this article, Tioluwani shares insights on how his team at Simpu approaches feature development, as well as what is next for Simpu.
Customer onboarding guide for 2024 (+6 benefits and examples)
This guide has 6 key benefits and real-world examples to show you how to turn clicks into long-term customers with a winning strategy.
The importance of having a self portal service for your small business.
This article explores the benefits of 24/7 customer access, cost reduction, and improved support efficiency.
Simplified, yet powerful.
Discover the new features of our SMS and Email Marketing App designed to elevate your campaigns.
Guides
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5 easy ways to implement a customer focused culture.
This article will help you discover the 5 steps to build a customer focused strategy in your business model - to keep customers satisfied and obsessed with your brand.
Creating a customer-centric culture: Insights from PiggyVest's customer support approach.
This article explores the importance of providing exceptional customer support in the B2C industry, using PiggyVest as a case study.
How to talk to customers: 8 tips for support agents
We will explore eight essential tips for support agents on effectively communicating with customers.
How can you use collaboration tools to improve team communication?
From using real-time chat and videos to project management platforms and knowledge-sharing solutions, you can empower your team’s communication.
10 best customer retention software (2024).
This article dives into the 10 best customer retention software options in 2024, helping you find the perfect tool to turn happy customers into brand advocates.