How we wrote our first B2B eBook + launch plan
This article is designed to help businesses who want to write a lead generation ebook on a budget.
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How to avoid spam filters when sending an SMS campaign.
This guide has given you the knowledge and strategies you need to create a successful SMS marketing campaign.
Guides
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888 Area Code: Everything you should know.
The 888 area code is a toll-free number used across North America, including the United States and Canada.
What is customer happiness and 11 best ways to boost it?
We've shown you why customer happiness is essential to your business and 11 simple ways to do it.
20 best customer feedback tools in 2023
This comprehensive guide will help you find the best customer feedback tools for 2024
21 great customer service skills and how to develop them.
This blog post delves into the 21 crucial skills every customer service team should have to delight customers and increase satisfaction levels.
Guides
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A complete guide to effective self-service support.
Learn how to streamline your support system, enhance user independence, and boost satisfaction.
The best time to send cold emails for better results
Find out the key factors that influence email open rates and response rates, and gain insights into effective strategies for improving your cold email campaign.
5 easy ways to make the most of customer feedback in 2024
This article provided you with five easy ways to use customer feedback and by implementing these strategies, you can increase customer satisfaction.
What is a shared inbox and why should your team use one?
This blog post explains what a shared inbox is and outlines the benefits of using one for your team.
Navigating customer feedback and cultivating excellence: Lessons from a viral backlash
This short article highlights a viral customer backlash and what we can learn from the Celebrity's response.
Why does Gen Z demand exceptional customer support (+ their personal experiences)?
The unique characteristics of this generation Z and how their personal experiences have shaped their expectations.